J.D. Power and Associates has conducted a survey to determine which tire brands make customer’s the most happy. The answer depends on your type of ride.
If your cars is a mainstream passenger car, a recent study by J.D. Power and Associates says that Michelin might be the way to go. However, if you are a performance car owner, the right choice might be Pirelli. These conclusions are based on a survey of over 29,000 owners of 2013 and 2014 model-year cars and trucks. The survey asked tire owners to rate their rubber based on five simple parameters on a scale of one to five. The categories’ included ride , appearance, traction, wear, and overall satisfaction. The Michelin brand was the walk-away winner in the passenger car segment. Michelin scored five stars on each category. Only Goodyear could even come close with a score of four out of five in each category.
Michelin also took the luxury car and truck segments in J.D. Power’s study. In the truck segment the only brand to beat Michelin in any category was Bridgestone’s five rating on appearance, a category in which Michelin scored four. Michelin was close in the performance category as well, but Pirellis was ranked higher in overall satisfaction and ride compared to Michelin.
The survey is of new car owners. Therefore, it does not cover snow tires or replacement tires. Manufacturers of tires often work closely with automakers to create a unique tire for high-volume models. That means that if you favor performance over fuel economy, as an example, you may be able to find a tire model or brand that better suits your taste when it is time to replace the tires the vehicle came with. In its consumer tips at the end of the survey summary, J.D. Power suggests shoppers “Use the Web to find comparisons of various types and brands of tires, as well as customer reviews.”
Tire Rack is a great place to start for reviews.