Water in the cabin is a major disaster. Not only can it leave the car smelling musty and gross, it can rot the floors out in record time. Car Doctor John Paul has some advice for this 2010 Cadillac SRX owner.
Q. I have a 2010 Cadillac SRX with only 45,000 miles on it. In the last couple of months when it rains, water comes in the driver’s side floor just above the foot rest.
I don’t mean just a little water, depending on how much rain we have, fish could live in the car.
This is something new with this vehicle, it always is parked outside and it has never been in an accident. The last time I was at the dealer for an oil change I asked them to take a look at the leak and they said they would have to perform a “water-test” and wanted $165 just to look for the problem. This sounds outrageous since that doesn’t include fixing any problems.
Any ideas beside buying a new car?
A. The problem is most likely the drains for the sunroof. Most people don’t realize that when it rains water is constantly draining out of their vehicle. Water fills the doors and leaves through drains.
Most sunroofs have at least two drains and the air intake for the climate control system will also drain water as well as condensation onto the ground.
Over time the drains for the sunroof in your Cadillac shrink and deteriorate and rather than water draining onto the ground it makes its way into the cabin.
This was enough of a problem that Cadillac issued a technical service bulletin on what to look for and how to repair it. the campaign number is 14225, titled Customer Satisfaction – Sunroof Drain Hose Leaks.
It will take a couple of hours to fix the problem, but at this age the repair cost will not be covered by Cadillac.
John Paul is senior manager of public affairs for AAA Northeast. A certified mechanic, Paul tests dozens of new cars each year and also hosts a radio show on AM 950 wrolradio.com